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How to setup a special auto-response message for a form.
You can setup a special auto-response message for any form on your website. You might want to do this if you have a special report or file download instructions for visitors who complete this special form. Just follow the steps below to setup your special auto-responder.
- Create a new email address specifically for this purpose - for example, you might create an email address called autoreply-contactus@mydomainname.com to send a special auto-response when someone fills out a contact us form.
- Login to your newly created email address
- Choose "Auto Response Message" from the Admin menu for your email address
- Create your new auto-response message and select the option to forward messages to your normal email address after responding. You can include any URL links, special passwords, file download instructions, etc in your special auto-response. Note that you cannot use HTML code in this auto-response message - just type your URL directly into the message. Most email clients will automatically recognize your URL and present it as a link in the message.
- Next, edit the form settings for this specific form to have all submissions sent to the new email address - using our example the Email To field would contain autoreply-contactus@mydomainname.com. To do this, click on "My Forms" under Form Wizard, click on your form name, and then click on Form Settings. Add your new email address in the "Email To" field in the Advanced Form Settings section and save your changes.
