inetUSA Knowledge Base Answers
Print This Page

Accessing Email & Configuring Outlook Express 6.0

Methods Of Accessing Your Email

There are several ways to access your emails. You can retrieve messages through your website Intranet, the internet and a browser, or a mail-client on your computer or workstations; Outlook or Outlook Express. The method(s) you choose to retrieve email message will be determined on what your requirements are.



For example, if you have a number of people you created email accounts for, you may not want them to access their messages through the website Intranet. In this case, you would probably give them access through the internet and their browser or have them use Outlook or Outlook Express.


Website Intranet Access
  1. Log in to your Intranet
  2. Go to Lifeline > My Email > My Email Accounts
  3. Under the blue tab, My Local Email Accounts, click on the specific account you want to access.
  4. Enter your UserName (the full email account address)
  5. Enter your email account password (This is not your Intranet password.)
  6. Click on Log In and retrieve your messages

Internet Browser Access
  1. In the Address line of your browser enter "Pop3.your_domain_name.com" (i.e., pop3.smithsmetals.com) and click GO or press the RETURN key.
  2. Enter your full email address in the UserName field and your email Password then click on Log On.
  3. Click on MAIN to see the list of emails you have received.
  4. Click on the Subject link to open an email.

Configuring Outlook Express 6.0

To configure Microsoft Outlook Express to retrieve your e-mail you should use the following settings. To access these screens, launch Outlook Express and follow the instructions below.

ADDING A NEW EMAIL ACCOUNT

  1. Select "Tools" from the menu items at the top of the Outlook Express screen.
  2. Select "Accounts" from the drop-down menu that is displayed.
  3. A window with several tabs (All, Mail, News, Directory Service) will open. Click on the Mail tab if it has not opened in that tab.
  4. Click on ADD, then click on Mail in the drop-down menu screen. This will open the Internet Connection Wizard.


    Your Name - The name you enter here will be what appears in the outgoing email "From" area. Click NEXT to continue.

    Internet E-mail Address - Enter your email address that people use to send you emails; i.e., juser@happyhomes.com. Click NEXT to continue.


    E-mail Server Names -
    • "My incoming mail server is a POP3 server" - be sure that POP3 is selected.
    • "Incoming mail (POP3, IMAP or HTTP) server" - Enter POP3. followed by your domain name. Your domain name might be [DOMAIN NAME], so you would enter {pop3.domain-name; i.e.; pop3.houseseller.com}.
    • "Outgoing mail (SMTP) server" -

      Enter your existing ISP (Internet Service Provider) SMTP server name. You may also need to check "My server requires Authentication". Check with your ISP if you have any questions about this setting.

    • Click NEXT to continue

    Internet E-Mail Logon

    • Account Name - Enter your full email address; i.e., juser@happyhomes.com.
    • Password - Enter your password for this email account.
    • Check the box for Remember Password.
    • DO NOT check the box "Log on using secure password Authentication (SPA)"
    • Click NEXT to continue. You will be taken to the Finish screen. Click FINISH to complete the setup


Editing An Existing Email Account

  1. Select "Tools" from the menu items at the top of the Outlook Express screen.
  2. Select "Accounts" from the drop-down menu that is displayed.
  3. A window with several tabs (All, Mail, News, Directory Service) will open. Click on the Mail tab if it has not open in that tab.
  4. Click on the specific email account you would like to modify to highlight it.
  5. Click on Properties - This will open a window with several tabs (General, Servers, Connection, Advanced).
    At a minimum, you must configure the following fields:
    General tab
    • Mail Account: [Your account description]
    • User Information (Name): [Your name or company name]
    • User Information (Organization): [Your name or company name]
    • User Information (E-mail address): [Your full email address]

    Servers tab

    • Server Information (incoming mail POP3): pop3.my_domain_name.com
    • Server Information (outgoing mail SMTP):
      • Use your ISP's SMTP server information (Internet Service Provider - AOL. MSN, Mindspring, Road Runner, etc.)
      • *** NOTE: ISPs only allow outgoing email through their SMTP servers.
    • Incoming Mail Server
    • Account Name: [your full email address] - i.e.: jsmith@successfast.net
    • Password: [your email account password] - i.e.: elephants
    • Outgoing mail server: Do NOT check the box labeled "My server requires authentication" unless it is required by your ISP.
    • Click "Apply"
    • Click "OK"
  6. Close the Internet Accounts screen to return to Outlook Express' main window.

To Test Your New Email Account Setup Or The Modified Email Account
  1. Send an email - Send the email to the email address you just completed setting the account for or send it to the email address you just finished modifying the account.
  2. Click on the SEND/RECEIVE button to check to receive the message you just sent can be received.
If there are any problems sending or receive a message review these instructions and/or contact your ISP for assistance. Be sure you have your email account names and passwords before you call.